A salesperson on your WhatsApp who never logs off
Your customers already message you on WhatsApp. The problem is not the channel — it is that nobody is there at 11pm, on Sunday, or while your team is with another customer. This agent always is.
- Seconds
- to first reply
- 24/7
- including festivals
- 3+
- languages in one thread
Your business
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What it does
Four agents. Turn on the ones you need.
Each one is independent — run just support, or all four together. Configure and switch them off from your dashboard whenever you like.
Customer support
Answers the questions your team answers fifty times a day
Upload your catalogue, price list, brochures and policy documents. The agent answers from those, in your tone, in whatever language the customer wrote in. When it does not know, it says so and fetches a human rather than inventing an answer.
- Grounded in your own documents, not general knowledge
- Handles Hindi, Hinglish and English in the same thread
- Remembers the conversation, so customers never repeat themselves
- Escalates on the topics you choose — pricing, complaints, anything
Your business
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IndiaMART lead capture
Replies before your competitor has opened the enquiry
We connect directly to your IndiaMART account. The moment a buy lead arrives, the agent has already sent a WhatsApp message with the relevant product details — and emailed instead if no phone number came through.
- Connected by API — nothing to forward manually
- Deduplicated, so a buyer never gets the same message twice
- Falls back to email when the enquiry has no phone number
- Qualifies on quantity, destination and timeline before escalating
Your business
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Payment reminders
The follow-up nobody enjoys making, made every single time
The agent reads your invoices from Tally or Google Sheets and reminds customers on your schedule — day 3, day 7, day 15, whatever you set. Reminders stop the instant a payment is recorded. Your accountant can be copied on the later ones.
- Live invoice data from Tally or Google Sheets
- Your own reminder schedule and your own wording
- Stops automatically when payment is recorded
- Outstanding balance and DSO visible as a trend, not a guess
Your business
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Win back quiet customers
Notices when a regular has gone unusually silent
The agent tracks how often each customer normally orders. When someone who buys monthly has not ordered in three months, it reaches out with a personalised message referencing what they usually take — before they become someone else’s customer.
- Threshold based on each customer’s own pattern
- Message written for that customer, not a broadcast
- Responses come straight back into the same conversation
- Reactivation tracked as a funnel in your dashboard
Your business
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Your dashboard
You see everything it does
An AI answering your customers unsupervised is a liability. Every message it sends is in your dashboard the moment it sends it.
Every conversation, in full
Customer messages, agent replies, human replies and system events on one timeline, searchable and filterable.
Step in whenever you want
Reply as yourself from the same thread. The agent hands over cleanly and stops replying on that conversation.
Leads, invoices and outreach
Separate views for captured leads, outstanding payments and re-engagement campaigns — each exportable as CSV.
Digests and reports
A daily summary on WhatsApp at a time you choose, and a monthly performance report by email.
Leads today
18
Open escalations
3
Overdue
₹2.4L
Illustration of the client dashboard
FAQ
About the WhatsApp agent
Do I need a new phone number?
Only if your current number is already registered on the WhatsApp or WhatsApp Business app. A number can be on the API or on the app, never both. Most businesses either migrate their existing number (customers notice nothing) or start a fresh one. We will tell you which applies to you in the first call.
What is the 24-hour window I keep hearing about?
Meta rule, not ours: after a customer messages you, you have 24 hours to reply freely. Outside that window you can only send pre-approved template messages. The agent handles this automatically, and your dashboard warns you before you reply to a thread that has gone cold.
Will it make up answers?
It answers from the documents you give it. When a question falls outside those, it is instructed to say it will check and hand over to a human rather than guess. You set which topics always go to a person regardless — pricing negotiations and complaints are the usual choices.
Can it handle voice notes and images?
It transcribes and responds to voice notes, which matters a great deal in India. Images are received and attached to the conversation for your team; the agent will not attempt to interpret a photograph of a damaged product on its own.
How many numbers can I run?
As many as you need. Each number gets its own credentials. Numbers under one account share the same agent knowledge and conversation history — useful for capacity on one brand. If you need genuinely separate operations, we set those up as separate accounts so nothing is shared at all.
What does it cost to run?
Our subscription, plus Meta’s own per-conversation charges which we pass through at cost. See the pricing page for the plans.
Send it a message and judge for yourself
Our own agent is on WhatsApp right now. Ask it something awkward — that tells you more than any demo video.
No card required · Setup handled by us · Cancel any time