Customers

How businesses put it to work

The situations we set this up for most often, and what the agent does about each one.

A note on what follows. These are illustrations of how the agent is typically configured — not customer testimonials. We would rather show you the mechanics honestly than publish quotes nobody said. As customers agree to be named, their stories will replace these.

Sample scenario

Stainless steel fabricator · Rajkot

The situation: Around forty IndiaMART enquiries a week, most arriving after 8pm or over the weekend, when the sales desk is closed.
What the agent does: The agent replies within seconds with grade, size and MOQ from the uploaded product sheet, asks for quantity and destination, then escalates anything above a project threshold to the sales engineer with the full thread.
What changes: Enquiries are answered at the moment the buyer is comparing suppliers, rather than the next working morning.

Hardware distributor · Bhiwandi

The situation: Roughly 300 retailer accounts, receivables regularly stretching past 60 days because nobody enjoys making the reminder call.
What the agent does: Reminders fire on a fixed schedule from live Tally data — courteous, in the owner’s own tone — and stop automatically the moment a payment is recorded against the invoice.
What changes: Every overdue invoice is chased on the same schedule, and outstanding balance becomes a trend line instead of a gut feeling.

Diagnostics lab · Nashik

The situation: Reception spends its mornings on the phone answering the same questions about fasting, timings and report delivery while patients wait at the desk.
What the agent does: The agent answers preparation and timing questions from the lab’s own instructions at any hour, captures appointment requests complete, and routes anything clinical straight to a human.
What changes: Front-desk staff attend to the people physically in front of them; patients get an answer at 10pm.

Residential realty firm · Pune

The situation: High volume of portal leads, most of them browsers, with agents spending the day dialling numbers that go nowhere.
What the agent does: Budget, configuration, timeline and locality are established in chat, floor plans and RERA details are sent automatically, and only buyers with near-term intent reach an agent.
What changes: Agents work a shortlist instead of a raw list, and serious buyers are reached while intent is still high.

What we will not tell you

Plenty of software in this category leans on numbers nobody can check. Here is where we stand.

Things we will not claim

A customer count we cannot evidence
Awards we have not won
Uptime percentages we do not measure publicly
Certifications we do not hold
Logos of businesses that have not agreed
Quotes from people who did not say them

Things you can verify today

Message our agent and judge the replies yourself
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