Stop chasing payments over WhatsApp yourself
Order queries, stock checks and overdue invoices all arrive on the same number. The agent handles the routine ones and reminds your retailers politely, on schedule, every time.
Your business
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The problem
What this usually looks like today
- Retailers message at all hours to ask what is in stock and what today’s rate is.
- Payment follow-up is awkward, so it gets postponed — and receivables stretch to 90 days.
- Your accounts person reminds some customers three times and others not at all, because it is all done by memory.
- Reordering only happens when the retailer remembers to ask.
What we set up
How the agent is configured for distributors & wholesalers
Not a generic chatbot with your name on it — the behaviour, the escalation rules and the knowledge are built around your work.
Payment reminders that actually go out
Reminders fire on your schedule — day 3, day 7, day 15, day 30, whatever you set — pulling live invoice data from Tally or Google Sheets. They stop the moment payment is recorded.
Stock and rate queries answered instantly
Your price list becomes the agent’s knowledge. Retailers get an answer at 6am without waiting for your counter to open.
Dormant retailers brought back
The agent notices when a regular buyer has gone quiet for longer than usual, and sends a personalised nudge referencing what they normally order.
Polite, never pushy
The tone is yours. Reminders read like a courteous accounts executive, not a collections notice — because the relationship matters more than the invoice.
What changes
- Every overdue invoice chased on the same schedule, without anyone having to feel awkward
- Days-sales-outstanding visible as a trend line instead of a guess
- Retailers get stock answers outside counter hours
- Quiet accounts surfaced before they churn
Describes what the system is designed to do. Actual results depend on your enquiry volume, your catalogue and how your team uses it — we would rather set that expectation here than promise a number.
Other industries
Also set up for
See it answer a distributors & wholesaler enquiry
Book 20 minutes and we will run your own customers' questions through the agent, live, on your own catalogue.
No card required · Setup handled by us · Cancel any time